MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

I can't afford my agreement. What should I do?

We’re sorry to hear that you can no longer afford your agreement. There are options and support available to you at this time. Take a look at our Ending Your Agreement Early guide for more details.

Please remember that you are liable for all payments until the agreement is completed, and missed or late payments can affect your credit file, incur fees/ charges and we may contact you about your arrears.

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Sign in or Register for MyMotoNovo to manage your agreement online or via our App.

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MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.