MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

I’ve received an email or text message and I don't know if it's a scam. What should I do?

If you’re not sure whether an email or text is really from us, send it to info@motonovofinance.com and we’ll verify it for you.

We never send unsolicited messages asking for your personal details, especially not your credit card or bank details. For tips on protecting yourself and your agreement, click here.

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MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.