MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

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    Vehicle complaints

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    I'm not happy with my vehicle, can I transfer my finance to another vehicle?

    Unfortunately we cannot transfer finance to another vehicle. The finance agreement would first need to be settled. Following this, you would need to apply for new finance through our dealership partners.

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    MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.