I've been issued a refund after returning my vehicle, when can I expect it? - MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry. If you wish to make a complaint about this, please click here.

I've been issued a refund after returning my vehicle, when can I expect it?

We aim to process your agreed refund amount to your preferred account within 5 working days, but please allow up to 14 days for this to show.

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