MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

My complaint hasn't been resolved yet, how do I contact you?

Throughout our investigation, we’ll keep you updated with the progress of your complaint through letters or calls if needs be. We’ll also send you the name and contact details of your complaint handler so you can raise any queries with them.

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MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.