MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

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    Vehicle complaints

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    The dealership has offered a resolution, what should I do?

    If you’ve been in contact with the dealership and are happy with the agreed resolution, please contact us so we can update our investigation and support you with the next steps.

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    MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.