MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

    Search by

    Vehicle complaints

    Browse more 'Vehicle complaints' FAQs

    I need an engineering assessment, what does this mean?

    If we need to further inspect your vehicle, we may arrange for an engineer to come out and assess it. We’ll be in touch within 5 working days after receiving the engineering report.

    Manage my agreement

    Sign in or Register for MyMotoNovo to manage your agreement online or via our App.

    Sign in / register
    Trustpilot

    MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.