MotoNovo Finance

Discretionary Commission Arrangement (DCA) Complaints

On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry.​ If you wish to make a complaint about this, please click here.

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    What should I do if I have a problem with my vehicle?

    If you’re experiencing any vehicle issues, contact your dealership who will work with you to find a solution. If you’re not happy with the outcome and need support from us please complete our Complaints Webform and we'll be in touch as soon as possible. For more information, click here.

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    MotoNovo Finance Limited. Registered in Wales under Company No 11556144. Registered Office: One Central Square, Cardiff, Wales, United Kingdom, CF10 1FS. Authorised and regulated by the Financial Conduct Authority.